How-to guides

Simple, step-by-step help with the things most Kenyans need: KRA, eCitizen, SHA, M-PESA, phones, school and more. Each guide links to the official website and shows when it was last checked.

Government services

KRA PIN and returns, eCitizen, SHA, certificate of good conduct and other services, step by step.

All government services →

Money & M-PESA

Paying, reversing, borrowing and staying safe with M-PESA, plus checking your credit status.

All money & m-pesa →

Phones & computers

Everyday phone, WhatsApp, email and Google tools, explained simply, and how to stay safe online.

All phones & computers →

School & parents

KCSE results, KUCCPS, CBE (CBC) explained and helping your child with school work.

All school & parents →